SHREYAHARLAPUR

scroll

shreya.h click here to find out more

about me

I spend my days translating between engineers and errors trying to make their APIs actually work. Turning Jira tickets into root causes, and root causes into fixes that stick. I care more about the boring reliability work nobody notices than the flashy demo. If something breaks at 2 AM, I’d rather understand why than just restart it.

My journey from software development to technical product management taught me that great technology isn’t about complexity, it’s about making complexity feel simple.

tech obsessed·
curious·
persistent·
ambitious

Shreya Harlapur

shrey_decoded

Instagram

shreyaharlapur

GitHub

shreyaaatwork

Gmail

♪

10+

integrations led

95%

incident resolution

50+

critical incidents

3 years in tech

1
Microsoft Certified: Azure Cloud (AZ900)
Microsoft
2
SAE India AeroDesign Aircraft Competition Winner
Aerothon
3
Google Certified Business Analysis
Google

@shreyaharlapur

120+

Test cases automated

30%

Faster releases

AZ900

Azure certified

My Workspace

Shreya

Technical Project Manager @ Workday

Bengaluru, Karnataka · she/her

View experience Get in touch

Selected work

Showcase

01Visit

PROJECT, 2025

Matching Beats

Compare your Spotify taste with friends via QR, with match score, shared artists, and a full audio feature breakdown.

02Visit

CERTIFICATION

Building RAG Apps Using MongoDB

Retrieval-augmented generation architecture and implementation on MongoDB Atlas Vector Search.

03Visit

CERTIFICATION

Microsoft Certified: Azure Cloud

AZ900 Fundamentals: core cloud concepts, Azure services, and governance.

04Visit

SERIES

Claude Series for beginners

Part 1 & Part 2 where I explore Claude's latest capabilities in bitesized carousel posts.

05Visit

NETWORK

Let's connect

7K+ community built on LinkedIn, one build in public post at a time.

Experience

Hover a title for roles & responsibilities

01
May 2026 – Present@+≡
Bengaluru
MySQLCoralogixSalesforceTableauPower BIAI AgentsPostmanUAT TestingAgileJiraSSOSCIM
+
Technical Project Manager
Workday Spectraforce · May 2026 – Present
•Lead end to end planning, execution, and delivery of technical projects across cross functional teams.
•Coordinate with engineering, product, QA, support, and business stakeholders for smooth project execution.
•Identify project risks, dependencies, and blockers; drive mitigation plans proactively.
•Facilitate daily standups, sprint planning, status meetings, and stakeholder reviews.
•Ensure technical implementations align with business goals and customer requirements.
•Monitor system integrations, product deployments, and release activities.
•Drive issue resolution by coordinating with internal teams during critical incidents.
02
Nov 2025 – May 2026@+≡
Bengaluru
MySQLCoralogix DatabaseSalesforceTableauPower BI
+
Technical Account Manager
Razorpay · Nov 2025 – May 2026
•Served as the primary technical point of contact for enterprise and high value merchants, leading 10+ end to end integrations of Razorpay payment and banking APIs.
•Managed end to end customer onboarding and implementation workflows, ensuring smooth handover from kickoff to go live.
•Coordinated user provisioning and deprovisioning requests, supported user access and synchronization issues, and escalated SCIM related issues to technical teams.
•Coordinated with cross functional teams to track deliverables, timelines, and issue resolution.
•Monitored project progress, scheduled meetings, and maintained comprehensive agendas and documentation for transparent project execution.
03
July 2023 – Nov 2025@+≡
Bengaluru
KibanaElasticsearchSQL ServerLinuxRCAIncident Management
+
Software Developer
Societe Generale · July 2023 – Nov 2025
•Provided end user troubleshooting ensuring minimal downtime.
•Managed incident tracking, prioritization, and escalation, ensuring timely resolution within SLA.
•Collaborated with APAC and EMEA IT teams to resolve customer support issues.
•Achieved 95% incident resolution and maintained CSAT scores above target.
•Raised and managed 50+ critical outage incidents while consistently meeting deadlines and adapting quickly to feedback.
04
Feb 2023 – July 2023@+≡
Bengaluru
Selenium WebDriverTestNGMavenJavaREST APIsJSON/XML
+
Automation Regression Tester
Societe Generale · Internship · Feb 2023 – July 2023
•Built a data driven Selenium WebDriver and TestNG automation framework with Maven integration, automating 120+ test cases and improving test efficiency by 25%.
•Enabled JSON/XML test data via REST APIs using TestNG (Java unit test scripts).